Windows

How To Fix ‘Outlook Keeps Asking For Password’ Issue

June 6, 2023

Outlook works for the privacy and protection of your personal data and hence your password plays an important role here.

So if your Outlook keeps asking you to enter your password again and again by prompting the password dialogue box on the screen and is restricting you from logging in to your account and even after trying many times you fail to input your password in order to login into your account on Windows 10, then the following could be the reasons:

Firstly, it may happen that your Outlook has already stored an incorrect password in your credentials.
It can also be the result of Antivirus programs installed on your system.
There is a chance that you might experience a Corrupt Outlook profile due to the bugs present in the recent update of your system.
The slow or unstable network also creates this problem.
Windows update could also be the reason.

If you can relate to any of the given reasons above and if you are experiencing this issue with your Outlook then we would suggest you read ahead to gain effective solutions to your problem and get rid of this issue in no time!

Read Also:

Microsoft Outlook, the trusted email client for many professionals worldwide, has its quirks. One particularly vexing problem that users often report is the constant prompt for a password, even after they’ve entered it multiple times.

This article sheds light on why Outlook keeps asking for a password and what you can do about it.

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What Does It Mean When Outlook Keeps Asking For a Password?

Simply put, when Outlook repeatedly prompts users for a password, it means that the application cannot authenticate the user’s credentials with the email server. Instead of syncing emails and updating the inbox, the application becomes stuck in a seemingly endless loop of password prompts.

Causes of the “Outlook Keeps Asking For Password” Issue:

The root of this problem can stem from various causes. Let’s explore some of the most common reasons:

Outdated Outlook Version: Running an older version of Outlook might cause compatibility issues, especially if your email server requires security features not present in that version.
Corrupted User Profile: Sometimes, the user profile you’re using in Outlook might get corrupted. This corruption can result in frequent password prompts.
Incorrect Account Settings: If the account settings such as server, port number, or authentication methods are incorrectly configured, it might be the reason for these persistent prompts.
Password Expiry: In corporate environments, IT policies might require users to change their passwords periodically. If you haven’t updated your password in Outlook after changing it, the mismatch can lead to these prompts.
Issues with the ‘Remember Password’ Option: Even if you’ve checked the ‘Remember Password’ option, sometimes Outlook might not retain this setting, asking you for the password repeatedly.
Autodiscover Service: The Autodiscover service in Outlook auto-configures email account settings. Any issues or misconfigurations with this service can lead to password prompt problems.
Interference from Third-party Applications: Some third-party applications, especially antivirus or firewall software, might block Outlook’s connection to the email server.

How to Fix Outlook Keeps Asking for Password on Windows 10

Here are a few solutions that would guide you. Please follow the given steps to resolve your issue effectively.

Solution 1: Clear Cached Passwords

It may happen that an incorrect password has been accidentally stored as your cached data and so the Outlook application keeps prompting the password dialogue box again and again on your screen. Follow the steps below which would help you to get this thing fixed.

Step 1: Go to the search bar and type in Control Panel, click on the Control Panel option to open it.

Step 2: In the Control Panel look for the icon of User Accounts and open it by clicking on it.

Step 3: In the User Accounts on the left-hand side of the screen, look for the option Manage your credentials.

Step 4: Select the option and further select Lync, Outlook, and Microsoft in both Windows as well as Generic credentials.

Step 5: Now click on the Details option and further select the Remove from Vault option.

Step 6: Lastly, exit the Control Panel and restart your system to apply the following changes.

If the above solution doesn’t work for you then you can go for other options given below.

Solution 2: Enable the Remember Password Option

If you are having difficulty in remembering multiple passwords and wouldn’t risk keeping a single password for all the application platforms then it would be best to save your password from time to time. Here’s how to do this:

Step 1: Go to Outlook and go to the File tab and click on the Account Settings option and select your Account.

Step 2: A new window will appear on the screen. Now go to the bottom of the Window and look for the Remember Password option and check the checkbox in front of this option.

These two simple steps can be really helpful to save your time and data effectively.

Solution 3: Uncheck the ‘Always Prompt for Logon Credentials’ Option

It is a possibility that the configuration of your app may be the reason behind the continuous prompting of the password dialogue box. To can change your app settings by the following steps:

Step 1: Open Outlook and go to the File tab and further select the option Account Settings.

Step 2: Now in the Account Settings tab select the option Account Settings. And select your Account and click on the Change option.

Step 3: Further click on the More Settings button and go to the Security tab.

Step 4: Now look for the ‘Always Prompt for Logon Credentials’ option under the User Identification and then unselect it and click on OK.

Step 5: Finally close Outlook and you are done with the required changes.

The next solution is also something that you should refer to if you feel by any chance that your account is corrupted.

Solution 4: Creating A New Profile

It may happen that your account may contain a bug and because of that, you are having issues with your Outlook Account. You can clear this out by following these simple steps:

Step 1: Firstly close your Outlook and go to the search bar and type in Control Panel.

Step 2: Open the Control Panel and click on Mail. Now click on the Show Profiles button and further click on Add.

Step 3: Now enter the name of the New Profile that you wish to create and press OK.

Step 4: Type in your Name and E-mail ID and select the option Next and finally click on Finish.

Step 5: Lastly, don’t forget to select the option, ‘Always Use This Profile’ and press OK. And you are done with your creation of a New Account.

Last but not the least, we suggest the following solution which could also be helpful.

Solution 5: Update Outlook

Updating your Outlook can also turn out to be a better solution to this problem. You can do that very easily with the steps given below.

Step 1: Go to Outlook and then go to File and select the option About Outlook.

Step 2: Now once you have selected the About Outlook option, go to Office Account and look for Update Options.

Step 3: Click the down arrow and select the option Update Now and search for the newly available updates and further click on them to update your Outlook account.