How To Fix Fitbit Not Syncing

Fitbit is a smart device that is used by most people to measure their fitness activities. These activities include running, walking distance, Heartbeat, pulse, and much more. This can be done by syncing the Fitbit with your device. It may be an Android or iPhone or any computer device of your choice.

There may be an issue in syncing your device with the Fitbit. If you are one who gets these issues while connecting the Fitbit to your device. We provide you with the methods that are safe and secure to use and implement your way. This article is specially dedicated to you guys to solve this issue.

The general cause of the Fitbit sync problem is the disconnection between the Fitbit and the device it previously connected with. The device may be iPhone, Android, Computer, Tablet, and others. It also occurs due to connecting many devices to the Fitbit at the same time. It can also occur due to the Bluetooth disconnectivity or any other minor glitches in both devices.

These are some of the causes for Fitbit’s non-syncing and its errors.


How To Fix a Fitbit Tracker Sync Problem? 

There are many ways to fix the Fitbit sync problem to ensure its connectivity and working. But, among all those, we have listed some of the proven methods to tackle the Fitbit sync problem. The best part about these methods is that it works with all the Fitbit tracker models as well. Let’s dive into the rescue methods.

1. Force A Manual Sync

This method shows that the Fitbit needs some external push even after connecting it with the device of your choice. In order to force the sync from outside, Follow the steps listed below:

  • Tap the member card icon,
  • Then tap the Fitbit Tracker, and
  • Then tap on the “Sync now”

2. Check The Bluetooth Settings

Bluetooth is one of the ways to connect the Fitbit to a device. Try and ensure to connect Bluetooth to the Fitbit device by enabling the Bluetooth settings on your device.

Tip: Bluetooth can be turned on and off from quick menus on smart devices. On the iPad OS, swipe downwards on the upper right corner to access these menu settings. On Windows, Android phones swipe down for the related settings.

3. Install The Fitbit App On Your Device

When you purchase a Fitbit tracker, you have to install an app and configure the settings on the app. This may not happen when you get it for second-hand use. Installing the Fitbit app will help you to easily set up the device.

4. Update The Fitbit

Always ensure to update the Fitbit app on a timely basis to avoid sync issues. Updating the Fitbit is one of the solutions to fix the issue.

5. Only Sync The Fitbit To One Device

It happens with lot of us that we connect the Fitbit to multiple devices like Android phones, Windows, PC. But, it creates confusion to the Fitbit to connect with a single device at a time. So, it is always recommended that you connect the Fitbit to a single device for much accurate connectivity. It can be done by connecting a single Bluetooth device and by disabling the other device’s Bluetooth option.

6. Disable Wi-fi

Connecting the Fitbit device with Bluetooth and wifi can cause you the Fitbit non-syncing issue. This can be resolved by disabling the wifi option of the device.

7. Check The Fitbit Battery

The Fitbit devices have extraordinary battery life and charge range. But, it is suggested to charge the battery of the Fitbit device on a daily basis to avoid any discrepancies in syncing the Fitbit to your device. This is one of the reasons for the Fitbit device’s non-syncing. It may either run out of battery or dead.

8. Restart The Fitbit Tracker

Restarting the Fitbit tracker can solve your issue of device non-synching. Restarting your Fitbit device is as similar as restarting your computer device. Restarting the Fitbit device helps to analyze any existing problems and can solve them at the earliest possible.

Restarting a Fitbit device may vary from device to device and model to model. It usually involves plugging into the USB (Universal Serial Bus) charging cable slot. All you need to do is to plug in there, wait for 10 seconds, and hold the main button. If the process is correct you will get to see the Fitbit logo on your screen and restarts your device.

NOTE: Restarting the Fitbit device won’t delete or affect any existing or saved data other than notifications.

Restarting is usually done after encountering any of the methods mentioned above, like wifi, Bluetooth connectivity issues, or the Fitbit device connected to a multiple numbers of devices.

9. Reset The Fitbit Tracker

If the above-listed methods didn’t work out for you then, this is one last method that you should try to recover from non-synching. Resetting your Fitbit deletes all the data on your device and makes it afresh. But don’t worry. You can reset any of the Fitbit device’s data after the resetting option.

Resetting the Fitbit differs from one model to the other and from one version to the other. Some Fitbit models require inserting a paper clip into a prescribed hole. While others can be done by changing the device settings.

NOTE: Some of the Fitbit models like FITBIT SURGE and FIT BIT BLAZE has no factory reset option available on the device for resetting purpose.

Restarting and Resetting are two different options, and don’t confuse between them. The difference between both is that Restarting allows you to do on and off the Fitbit device. While resetting allows the device to delete the data inside the Fitbit device.


If you are also the one struggling to fix your Fitbit to your selected device, then you should follow the methods mentioned above. I hope these solutions will give you results and make your Fitbit device work accordingly.