CRM is Customer Relationship Management. This CRM software is essential for sales teams and business owners as they can keep a track of their customers through this. This software guides each customer through the sales funnel. The CRM tools help to manage the databases and improve the company’s interaction by email marketing, lead generation, and marketing automation.
Top 10 CRM Software of 2021
1. HubSpot CRM
It has CRM software with a feature marketing suite. It has significant features and time-saving tools which is really good for sales professionals. Here the marketing teams can capture, track and grow leads within the database. A free version of this software are available for the users and they can upgrade it also as well as has the access to its marketing tools.
With this emails could be send and tracked as well. The contacts could be synced and kept organized by connecting the email with this CRM. It has over 300 integrations. Customers are supported with instant chat tickets and productivity tools. There is an option for sales leaders to view their sales pipeline and get insights of their sales activity and the performance of individuals.
Users can track ROI with management tools through the paid campaigns of Google, Facebook, Instagram, LinkedIn, etc. It has a free plan as well as paid plans. The paid plans are for Starters ($40/month), for Professional ($800/month), and for enterprise ($3200/month).
2. Zoho CRM
You can track your sales, keep a look on marketing opportunities, increase the rates, and have an overall view of your business with Zoho CRM. Zoho CRM is quite famous as it has more than 150,000 customers worldwide.
It has features like advanced CRM analytics, AI-powered sales assistants which help the sales teams to important decisions based on customer’s profiles, it gives all the performances and manages them, helps to access sales scripts, and helps to chart out the steps of the sales process via process management.
It provides customer support through phone, live chat, email, or social media and has high-level automation. It can be customized easily and has more than 100 third-party integrations. It allows 15 days free trial period. Multi-language is offered with data security, integrity, and regulatory compliance. Provides free plan to 3 users. Calendar management is provided. It gives the data import/export. It has three paid plans like Standard ($12), Professional ($20), and Enterprise ($35).
Salesforce is very popular and has over millions of users globally and is a cloud based CRM software that helps all types of businesses like sales, service, marketing, analytics, etc. It has features like the opportunity management module, module for tracking customer history, management of best sales performance, and permits you to see what is required to see first.
Provides 24/7 customer support and has high level of automation as well as personalization. Gives 30-day free trial period. It can work on Windows, Linux, Mac, and Android. Provides you with multi-language and multi-currency support. It saves your time and effort through its mass emailing option.
There is the involvement of third parties. You won’t get any live chat support. It has subscription plans which start from $25/month/user and the most costly one is $1250/month/user.
Nimble is a very simple software that works with G-Suite inbox or Office 365. Contacts can be updated here easily. Gives access to company insights and contacts. It helps to manage all the deals in the workflow.You can segment your contacts as per need. It has a reminder feature and pipeline management, so you can remain at the top of every stage of sales.
You can send group emails, track them, as well as arrange your contacts. You get a free trial for 14 days. It works on mobile phones. It ensures complete data security and integrity.Third party integrations involved. You will get only a single plan and do not have a free plan also. You will require a sync tool for so many integrations. If billed monthly the price is $25/month but if billed annually then the price is $19/month.
Pipedrive is a CRM software that uses AI for automated tasks and manage the leads as well as sales. Over 90.000 customers are supports here and deals of over $24 billion is done via this. Manages leads on a 24/7 basis and can organize your pipelines. You can track all the emails, calls, chats and many more options. Pipedrive is compatible on mobile devices and you can easily use it on your smartphone.
Customer information can be collected and tracks of reports could be kept easily. The sales assistant would save your time making performance tips and recommendations of the automation. It has plans like essential, advanced, professional, and enterprise which range from $12.50/ month/user to $99/month/user.
6. NetHunt CRM
This software works in collaboration with your Google account and provides you with the familiarities of G-suite along with some CRM functionalities.It manages to keep a good relationship with customers by keeping their records and answering queries. Selects the right deals and activities for you. Keeps the track of sales via multiple channels.
It has a user-friendly interface and provides a free trial period of 14 days. It is not much expensive with an easy setup. It is a multi-language platform that could be supported in mobile devices. Customer support is available.
It does not provide you with a free plan and is not supported on Linux. It has plans like professional, professional plus and enterprise which starts from $24/month and can go up to $48/month.
7. Nutshell CRM
It is a cloud-based software that solves all business process-related problems. Amazon Web Service (AWS) platform is used by it. It manages your contacts very efficiently. It views all the sales performance and gives a report accordingly. It has a lot of extensive integrations with sales automation.
It can work on mobile devices and sends bulk emails. Provides customer support with a free trial of 14 days. Ensures data security and provides you with continuous backups. It supports only English and has no free plan. It has a starter plan $19/month and a pro plan that is billed annually for $19/month.
Insightly is a recent CRM software that helps to increase your business by establishing good relations with the customers. It helps to track all the important information. Has extensive third-party integrations. It permits you to manage and keep a track of sales performances.
It works on Android and iOS. It ensures data integrity with high customization. It gives a trial period of 14 days. Customer support is available. The option of filtering and tagging is there. Has a user-friendly interface. It supports only English. No live chat support is present. For 2 users it can offer a free plan. Normally the price of the plans ranges from $29 to $99/month/user that is billed annually.
It is a cloud-hosted CRM that offers a great module for marketing emails and does database integration. It has customizable CTAs that make marketing of automation easy.A free plan is been provided by it with a user-friendly interface. Provides free trial for paid plans and also has customer support. Here English software is only supported. It has paid plans ranging between $7.79 to $29.99/month/user.
10. Agile CRM
Agile CRM is a CRM software with all the features in one place. It is affordable since it has cloud-based services. It efficiently manages all the contacts, business projects and also helps in scheduling appointments. Sends professional emails and tracks them.
Up to 10 users can get a free plan. Data entry can be done easily. Has customer support also for 25/5. Third-party integrations are done extensively. It is highly scalable and customizable. Only supports English. It has paid plans ranging from $8.99 to 47.99/month/user.
The best CRM software are listed above which will help you a lot in your business management and you will get these in affordable prices.